Your Rights and Responsibilities as a Patient

Your health and well-being are our primary concern. we believe that a positive experience is a responsibility that is shared by you

and your healthcare providers.

  • You have the right to request and receive information on patient rights, responsibilities and ethics.
  • You have the right to considerate, respectful care and compassionate medical care regardless of your race, religion, national origin, any disability or handicap, gender, sexual orientation, gender identity or expression, age, military service or the source of payment for your care
  • You have the right to have a family member or representative of your choice and your own physician promptly informed of your admissions
  • You have the right to an identified surrogate decision-maker, as allowed by law, when you cannot make decisions about your own care, treatment, and service.
  • You, your family, and/or surrogate decision maker have the right, as appropriate and as allowed by law, to be involved in care, treatment, and service decisions, including the assessment and treatment of your pain.
  • You have the right to request an environment that preserves dignity and contributes to a positive self-image, including room accommodations as available, reasonable and medically appropriate.
  • You have the right to request privacy and confidentiality as reasonable and appropriate under the circumstances.
  • You have the right to visitors, subject to clinically necessary, reasonable restrictions established by the Biocare Oncology & Therapeutics and you have the right to refuse visitors.
  • You have the right to have a support person, who may be different from your surrogate decision maker, who can exercise your rights to receive or refuse visitors when you are unable to communicate.
  • You have the right to request, in a timely manner, the name of the physician(s) and other practitioners responsible for all aspects of your care, treatment and services. You have the right to know information about any relationship of Biocare Oncology & Therapeutics and staff to other healthcare and educational institutions, as it relates to your care.
  • You have the right to request consultation with another physician or specialist, including a pain specialist
  • You and, when appropriate, your family have the right to be informed about the care you receive, including treatment, services and anticipated and unanticipated outcomes.
  • You or your surrogate decision-maker have the right to accept or refuse medical treatment to the extent permitted by law, including forgoing or withdrawing life-sustaining treatment or withholding resuscitative services, in accordance with law and regulation.
  • You have the right to access, request amendment to, and receive an accounting of disclosures regarding your own health information as permitted under applicable law, including current information concerning your diagnosis, treatment and prognosis (Health Information Portability & Accountability Act 1996).
  • You and your family have the right to consultation to assist in resolving any ethical issues, concerns or dilemmas regarding your care, treatment and services.
  • You have the right to reasonable personal safety while you are a patient in this Biocare Oncology & Therapeutics facility including access to protective services, as allowable by law, and as reasonable under the circumstances.
  • You have the right to be informed of Biocare Oncology & Therapeutics rules and regulations that apply to you as a patient, and to speak to a Patient Relations Representative to have complaints, suggestions for improvements or concerns heard.
  • All patients have the right to be free from physical or mental abuse and corporal punishment
  • All patients have the right to be free from restraint or seclusion, of any form, imposed as a means of coercion, discipline, convenience, or retaliation by staff. Restraint or seclusion may only be imposed to ensure the immediate physical safety of the patient, staff member or others, and must be discontinued at the earliest possible time.
  • You have the right to freely voice complaints and recommend changes without being subject to coercion, discrimination, reprisal, or unreasonable interruption of care, treatment, and services.
  • You have the right not to be transferred to another facility or organization, except in an emergency, without your consent to the transfer, including a complete explanation and alternatives to a transfer. (The other facility and you must accept the transfer.)
  • You have the right to informed consent for certain care, treatment and services provided to you,and the right to refuse participation in research programs and recording and filming for internal and/or external purposes.
  • You have the right to rescind consent for care, treatment, and services provided, including your participation in research programs and recording or filming for internal and/or external purposes.
  • BIOCARE ONCOLOGY & THERAPEUTICS strives to provide satisfactory care, however if you have a concern that you feel was not satisfactorily addressed, you have the right to contact a Patient Relations representative. You also have the right to file a concern with the Georgia Department of Community Health. You may reach them at 404-656-4507 or by mail at 2 Peachtree Street NE, Atlanta, GA 30303.
  • Patient safety concerns can be reported to The Joint Commission: At www.jointcommission.org, using the “Report a patient Safety Event” link in the “Action Center” on the home page of the website. By fax to 630-792-5636. By mail to Office of Quality and Patient Safety, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181

Related Links