Patient Journey

Prior to Your Visit

Your new patient forms will be electronically sent via email after you have made your appointment. If you are unable or uncomfortable with electronic filling, forms will be available for completion in the office.

New Patients

All new patients should plan to arrive at their scheduled appointment time. Please make sure you have all necessary information with you, including:

  • Insurance cards
  • Your driver’s license
  • Referral Forms

Co-payments or any co-insurance is expected before services are rendered.

Subsequent Visits

Please notify our Receptionist of any change in your registration information. Incorrect phone numbers will make it impossible to reach you with test results or to notify you of a change of an appointment time. Incorrect insurance information will delay benefits due to you under your policy

Occasional Delays

We make every effort to remain on schedule; however, it is sometimes necessary to meet the needs of emergency patients. We ask for your patience and understanding should your appointment be delayed

Designate a Key Contact (Friend or Family)

You may want to talk with your family and friends to identify someone who can accompany you to your first visit to help with the completion of paperwork, meet your healthcare team, and take notes about treatment options and future visits.

Naturally, you will be anxious during your first few visits but we are confident you will find our team of physician, pharmacist, nurses and staff to be your extended family as well. Having one friend or family member accompany you from time to time gives you added support and confidence.